[Resolved]  IDBI Bank — Net banking transaction failed amount deducted

Address:Visakhapatnam, Andhra Pradesh

While I am doing net banking transaction due to some technical problem my transaction has been failed. But idbi bank has been deducted my amount. Online purchase is railway ticket from irctc website. I asked them also they said that amount has been not credited to merchant website. The amount should be with bank only. I too seen that in irctc website in failed transaction history menu. Plz solve my problem fast. Plz my customer Id is 80049942.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
IDBI Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

While I am doing net banking transaction due to some technical problem my transaction has been failed. But idbi bank has been deducted my amount. Online purchase was bus ticket travelyaari.com. I asked them also they said that amount has been not credited to merchant website. The amount should be with bank only. I too seen that in website in failed transaction history menu. Plz solve my problem fast.
Trsn date - 09/12/2014
Trsn no.-IPAY/ESHP/IBIBO(PAYU)/53438280/WWWTRAVEL
My cust ID is 71244328
a/c no. is [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IDBI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    1801
    Pending
    0
    Resolved
    438
    IDBI Bank Phone
    +91 22 2218 9111
    +91 22 6655 2758
    +91 22 6655 3355
    IDBI Bank Address
    IDBI Tower, WTC Complex, Cuffe Parade - Colaba, Mumbai, Maharashtra, India - 400005
    View all IDBI Bank contact information