[Resolved] Idea Cellular — complain about misleading offer | |||
I was using reliance gsm number from long time. In nov 2017 reliance service shutdown. idea executive contract me through phone and give me an attreactive offer of 30gb data, 100sms and unlimited local and std call per month @299 per month . I accepted this offor and port my number to idea. But after activation my number idea gave me only 5gb data and not any sms.I complained to idea about this, they reply you have not any prove about plain proposed. This number is very importent for me and i want to quite idea what can i do. thanks. Was this information helpful? | |||
Apr 2, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Mar 01, 2018 Idea Cellular Customer Care's response Dear Customer, As per our communication, we've raised a complaint for your plan benefit concern under reference number C[protected] and you shall hear on the same by 09/Mar/2018. Regards, Lavina | |||
 2 Comments | |||
Comments
Idea signal is very poor u need a tower install in kotkhai area
Idea Cellular Customer Care's response, Jan 11, 2018
Verified Support
Dear Customer,
Apologies for the inconvenience caused. To help you with your concern, kindly provide us your Idea contact number for which you're facing the issue.
Regards,
Lavina
Apologies for the inconvenience caused. To help you with your concern, kindly provide us your Idea contact number for which you're facing the issue.
Regards,
Lavina
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Idea cellular, please revisit your advertising/sales policy or at least recruit sensible people
Apologies for the inconvenience caused. We request you to provide us your contact number on which you've received the call along with the complete customer executive details to assist you further.
Regards,
Lavina