[Resolved]  Idea Cellular — mob no-[protected]

Address:

110095

I ravinder gusain r/o o-36/a-2, dilshad garden, delhi-110095 having mobile number-[protected], facing continuously problem related to bill from last three months. It was my airtel number which i port into idea prepaid. Later on i transferred it from prepaid to postpaid for better facilities.
Really it is my worst experience with your postpaid service provider. You cut my connection without intimating me. My number is registered in banks and at many other places. I am facing a huge problem.
It is not a right that you can cut connection without intimation. No other company is doing such stupid acts.
We never get satisfied response whenever we talk in customer care.
Last time i received a call of digvijay singh from the number [protected] on dated 09/10/2017 at 7:10 pm regarding bill payment. She convince me to make a a payment of rs650 and assures me to settle the rest amount as there was some dispute in bill related to usage of mobile data. On the same day i made a payment of rs 600 through punjab national bank.
Your person never give satisfactory response. From last three months i am facing a problem regarding usage of mobile data. After my several reminders to stop data service on my number, they are not stopping it.
My monthly plan is of rs 199/- but every month because of some mobile data usage you are charging rs 800 or more than it. I am having small kids in my house they are not aware that your data charges are too high. For many nominal mobile data your are charging very high.
Please consider it seriously and do the needful. You had stopped all my incoming calls and messages. Either you open my mobile network or give clearance to port my number in other mobile network company (Airtel/vodafone).
You have no right to stop my incoming bank messages, or incoming call with intimating me.
Please do the needful as soon as possible.

Ravinder gusain