[Resolved] Idea Cellular — Recharged, but tt not came | |||
I recharged my mobile number with 100 in idea-app, as it is showing promotion of 100 rs tt upon recharge of 100. I did it in app, my money from bank a/c debited, app shown payment status successful, but talk time not yet credited. Details are attached as image file below. Date of transaction : 9 july 2016, Time :8:15am I called customer service regarding this, but they are saying irrelevant answers. Plz help me Was this information helpful? | |||
Aug 27, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jul 12, 2016 Idea Cellular Customer Care's response Dear Customer, We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest. Thanks & Regards, Customer Care, Idea Cellular Verified Support Jul 12, 2016 Idea Cellular Customer Care's response Dear Customer, As per your telecon with our customer service associate on 12th July 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline. Thanks & Regards, Customer Care, Idea Cellular | |||
 2 Comments | |||
Comments
Sometimes it so happens that, during payment redirection on initiation of a transaction, the communication between the recharge channel (Idea application in the present case) and the bank is lost. This occurrence leaves no proof of recharge despite the debit from your account. Consider using Bill Bachao for all your future recharge requirements. When I faced the same issue a few months ago, I immediately reported the same to Billbachao's customer care with the necessary details, such as mobile number, operator name, recharge value, and Transaction ID. I received a response from Billbachao with the assurance that the amount of the failed recharge would be deposited back to my account within 7 working days. My payment was indeed reversed within 5 working days. The Billbachao app enables you to check the status of any recharge transaction. For this, just enter the exact transaction ID on the Contact Us page of Billbachao. The customer care team of Billbachao is helpful and prompt. I suggest you try Billbachao for all your future recharge needs.This app is available here - http://bit.ly/ormbb
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Try recharging your phone using the Bill Bachao app. This app provides all recharges including Idea, Airtel, Vodafone, Tata Docomo, etc. No matter which state you belong to, you can quickly recharge your phone using the Bill Bachao app or website. Also, the app is much better than other mobile recharge apps as it provides some additional useful features. It helps you track your phone usage on a daily basis and let your check your data balance. It even tracks the total amount of data you have consumed and gives you app-wise data usage details. Moreover, this app offers cashback benefits too. So every time you recharge your phone, some percent of the amount gets credited in your Bill Bachao wallet. This cashback can be used on the next transaction to earn some discount. The app can be used by postpaid users too. They can make their bill payments instantly and earn cashback too.This app is available here - http://bit.ly/ormbb
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