[Resolved]  IFFCO Tokio General Insurance — Didn't give any proper reply to our problem

Address:

Ahmedabad, Gujarat

Respected Sir,

Myself Rikin Navinbhai Shah is holding a vehicle insurance policy of IFFCO TOKIO GENERAL INSURANCE CO.LTD Details are as below


Name : Rikin Navinbhai Shah

Address : B-11 Ratnam Flats, Opp. Chintan Park Park, P & T Colony Road, Vasna, Ahmedabad 380007
Policy No : 82378914
Make of Vehicle : HONDA ACTIVA
Registration NO : GJ/01LK/9066
Claim No :[protected]IFFCO TOKIO GENERAL INSURANCE)


On 11/06/2013,

the Honda Activa was parked in our Parking Lot from where it was theft and immediately on the same day we lodge a police compliant to the
Vejal pur police station. The Officer incharge had just booked our complaint of theft in his registration as just for information and did not lodge

official FIR for the theft. He told us to wait for 7-10 days for lodging the official FIR but meanwhile started the investigation of theft vehicle on

complaint booked on just for information. Hence the official FIR was lodged by Vejalpur police station on 23/06/2013.

Due to this act of Vejalpur police station- Ahmedabad the IFFCO TOKIA GENERAL INSURANCE has deducted our 25% of claim amount due to

late intimation. But this was not at all our fault. The Police station in charge claimed that we cannot lodge the FIR for stolen vehicle on

immediate basis so it has to be done in this way. We had not accepted the 25% deduction of claim amount and in that case IFFCO TOKIA

GENERAL INSURANCE has send us a letter for not giving and settling any of the claim amount ( 0 Rs) and we did not receive any claim amount

and according to IFFCO TOKIA the claim is closed with no liability

Can I please request IRDA to intervene in this matter and give us justice as we are struggling to get the claim amount from IFFCO TOKIA GENERAL

INSURANCE but they did not give any proper reply to our claim. I would also like to inform that we have submitted each and every documents

and support related to theft claim to the surveyor incharge of this claim.