IndiaCakes.com Complaints & Reviews

I have Placed a Order and I have done Payment. Still I have not received my Order. There is no option for tracking my order. Now the people called and asking 250 more amount. While ordering it was shown free delivery.

This is bad experience for 2nd time and I wasted my time and money for ordering in This site....

My order no 22095961, it was placed on 14 jan 9 pm which included 250 rs extra for shipping and handling. It was not delivered on midnight. Neither it has been delivered yet. They sent a mail asking for 150 extra stating that delivery location is far. Why it was not told while placing order and why they took 250 when they can’t delivered on midnight. The call is not getting picked up by customer care since payment and there is not update...

I ordered a cake from this so called com but did not get order on time as it was birthday cake and even the comp did not bother to share any msg are any ifo about the cake so tried to call not connected called so mANY TIME same issue happen got a mail for extra delivery charges pay that also but still nit get any updaye called again some agent take the call she start abusing in diffrent language and talk with me in a very rude manner so cut...

I ordered a cake for the same day . After some time, I got an email saying that they want more money since the location was too far, so I instantly sent the money but the cake did not arrive yet and they don't even pick up the phone.

Desirable resolution: Full refund including delivery charges....

Date of order: 14/12/2022

Order number: #22094611

Full description of incident:
I ordered a cake for the same day and chose the most expensive option that said deliver asap. After some time, I got an email saying that they want more money since the location was too far, so I instantly sent the money but the cake did not arrive yet and it has been over 2 weeks now already, and they don't even pick up the...

Hi, I ordered a Cake (Cake Order #[protected] on Indiackes.com but you could not execute the order. As you are unable to execute the order I wrote several emails for cancellation and refund the money I paid. Please refund the money on priority...

Hello my order details are 22094996 my product is not dilivered and I want my cash back in my account so I can gift my friend another gift with that money please don't give me coupon code because again I have to deliver that product in same place please do it fast so I can gift her on new year atleast...

On 22nd of Nov, it was my birthday. So I ordered a red velvet cake(order id[protected] from this fraud website which looked genuine after reading their positive reviews (which now I am fully sure it's paid)
At the time of making order I chose normal delivery which shipping charges were free( I have full proof of it) But I was scammed as through mail I was told to make extra payment of 275 rs making an excuse that my place is too far(...

Indiacakes is such a Scam website collecting unnecessary money from people with fake deliveries.
I ordered a Red Velvet cake (on 28th Nov, 2022) and it did not deliver on the requested date. The next day, they called the bakery person in our area and paid just 620/- for 1kg cake of different flavour(chocolate) without my concern.
I have paid 1500 in total which is of no worth.

I called customer service and the...

I checked the website usingn Pincode whether they deliver to my place or not. I ordered a cake and after ordering they asked for extra 200. I asked them to cancel my order in email but they never responded.They charged the amount and a month later when i contact them they are sending me a coupon code instead of refund. Also their customer care started cutting my phone saying i am rude when i only asked questions. Never used any foul language....

Order #22093499
I paid 1450 and it was showing me free delivery while I ordered but next day I'm getting message like you have to pay 150 rs as delivery location is far otherwise we are gonna put your order on hold.
I asked them to write on cake "Happy Birthday Dady" but they didn't write anything and I ordered dryfruit roll but they gave dryfruit halwa and it has so horrible taste and it's hard to eat .it's not at all fresh....

Ordered cake for 500 and after 14 hours they are asking delivery charges of 200 to deliver the cake. If I asked for the refund they are not refunding the amount to the bank account....

In further to my previous complaint of not receiving the products for timely delivery I was shocked to see what I received next day at night. They are frauds and posting fake pictures. They charged me so much and also paid extra fee for timely delivery but products reached at night the next day after many disconnected calls from them and 5 emails. I was shocked to see what I ordered and what they delivered. Why these companies are not providing...

Had really bad experience with them, very bad customer service. They do not reply to messages or emails on time, very bad communication. They accept the order and the money and later will come back with issues and won't even refund the money you paid. Horrible customer service, will never order with them ever again....

I ordered a cake, flowers, fruits basket and sweets, all for my parent's anniversary. The order was placed one day before and they advertise same day delivery. I paid 5090rs and extra money to be delivered before 2pm. Forget about 2pm next day, they still have no idea where the order to be delivered. I called up 3 times and their customer services are appalling, on questioning why it's not delivered, they had no answered and kept me on hold...

I had ordered cake to be delivered at another location. They asked me to make the payment first. They did not deliver the cake and stopped receiving my calls and did not respond to my emails as well.
Firstly, it was such a big embarrassment since the cake was not delivered and secondly I lost my money.
Will not recommend this site for online orders....

Placed an cake order on 27th Sep 2022. Order Number 22091317. But they never delivered it and not received my amount as well.

Disonnecting my calls continoulsy. Tried reaching them more than 100 times....

I have placed a cake on 8/10/2022, Order Id[protected]. The item not delivered till yesterday. Please cancel the order and refund the money....

I placed an order for a birthday cake on 13th May 2022 of order value Rs920 (order num 1732207). Upon payment of rs920 online, indiacakes sent a new payment link for additional payment of rs 250 extra for delivery. This order was not delivered. Indiacakes provided a coupon code of value rs 920. I placed a new cake order on 6th October and they did not even deliver this order. This is a fraud company established to loot money from innocent...

IndiaCakes.com — Cake was not delivered no refund also

Bhawna Singh

order no #22090329
price paid- RS. 576.45
additional charge for delivery- RS. 275

TOTAL AMOUNT I PAID - RS 851.45

Pathetic service, totally fraud, no customer service. I ordered a cake on 8th September for the same day (flexible time delivery) they didn't delivery my cake on time when i called first...