IndiaCakes.com Complaints & Reviews

I ordered on 21.06.23 for midnight delivery 9-11.59pm slot. Order #22102551
The order was not delivered and when called the customer care the lady spoke so rude, there was no APOLOGY at all. When asked about it she said WE WILL CANCEL AND REFUND, CUTS THE CALL ABRUPTLY....

I have ordered a cake for 1115 rs with 275 extra for delivery charge. They never delivered the order nor they are ready to process the refund. When I call and ask for the refund, they disconnect the call....

I have ordered a cake for 1115 rs and 275 rs extra for delivery. But they never delivered the cake nor they are ready to give the refund. When we call for refund, they disconnect the calls....

I have ordered a cake for Rs.1115 and an extra delivery charge of Rs.275 with the order number 22102280. In the first place, order was not delivered and they are not ready to give the refund. They say that there policy is to give only their coupon and not refund. Customer care agents are just disconnecting the call each time. Because of them, a special occasion is spoiled and caused trauma to everyone in the family. What should I do with...

Hi,

I placed an order for cake on 16th June and paid 1050 Rs which includes 250 Rs for immediate delivery and paid SGST + CGST charges as well.

No cake was delivered on 16th June and got a call and mail from India cakes that i have to 150Rs extra for delivery.

I spoke to their customer care executive, she informed me that order is processed and they cannot cancel it and i have to pay 150 Rs...

My Order No 22101555 was for a birthday cake for my niece on[protected] and i paid amount (Rs 523.95) online on[protected].
Not only was the order not delivered, I did not get any response from the customer care number which I called multiple times on 4TH June 2023.
The next day, they inform me that I need to pay Rs 275 extra as delivery charges which was not mentioned in the invoice given to me. The customercare was not apolegetic...

No update was provided on 12th June when the cake and flowers were supposed to be delivered. If it was not possible to complete the order then they could have responded on same day and refunded the money.
Instead, I was asked for extra delivery charges of 275rs on day after the expected delivery. I sent a mail to cancel the order as it was already late and irrelevant.
Still, without any update to me, they sent a cake to the...

I ordered cake yesterday below is order no22102095. Even order is not delivered and end movement saying ordered cancel as well they took full amount and didn’t do refund they even didn’t respond for call also I lost 800 rs for u thing pls refund me...

Sir
This is with reference to my order no 22100713 where On 14th May, 2023 i had ordered a cake online to be delivered to my son-in-law at Gurgaon.The order was confirmed and payment made. I went back to work. Later in the afternoon I came to know that the order was not delivered. I checked my mail to find that Rs 250 more was being demanded. Since i needed the cake to be delivered and was left with no option, I chose to pay the amount...

We had ordered a cake on this platform but however without notice they have the delivered the cake on respective time then I manually checked in there chat support then the agent stated has I need to pay extra charges for a delivery really pathetic service and disappointed such kind of service.

I lost my money they can't able to refund itseems.

Kindly please suggest me on this .
Thanks...

I had placed the order on 18 may 2023 with the order number22100995. The cake amount was 275 and was told that delivery was free later received a mail for extra 275 rs for delivery charges. Later the cake was not delivered and no refund still. I have received a coupon code which is of no use. And the staff is so rude that they don’t answer properly. Have been trying to call them but no response....

I have orderd a cake on 21May, its not delivered till 24May, I tried calling to the customer care no & no one is picking & even on the chat the person is not responding.Its really annoying.Could you please deliver the cake or refund my money.I paid extra money for delivery as 250rs also.Please find the invoice as below.

[protected] Forwarded message[protected]
From: IndiaCakes.com
Date: Sun, 21 May 2023 at 10:04...

I ordered a cake on your site with same day delivery yesterday night along with an extra fare of Rs 250 for quick delivery. I also made my payment. You have not processed my order yesterday instead I got a reply on your site that the order will be delivered today. If I need it today I wouldn't have ordered it yesterday with same delivery. Pathetic service.i called the contact number twice. I texted through chat. But no response. If you're...

After payment for the cake they send me a mail to send extra delivery charges for long distance route..I tried many times to contact them but they did not respond.. after all they didn't deliver the cake and also did not refund the money..scamed totally...

Today I ordered a cake..after transaction of money they send a mail ..to pay extra delivery charges for long distance route..I tried to contact them many times but there was no response..after all they did not deliver the cake ..and also did not refunded the money.it's a fraud page .. totally scamed.....

Today I ordered a cake from INDIACAKES.after transaction the money they send a mail to pay extra delivery charge for long distance route. And it was not in delivery details before paying money.when I asked them by mail there was no response..and I tried many times to contact them ..they did not respond.all over they did not deliver the cake ..its a fraud page .. totally scamed...

I want to cancel this order because it was meant for 14/5/23 at 12 midnight.
Also, today again I received one more email regarding extra charges for delivery.
So, I want to cancel and take my full refund because it's too late for the purpose.

Also, one suggestion for the telephone support team, their talking attitude is so ridiculous, they don't know how to talk.. Moreover, they mentioned that I am talking non...

I ordered a cake one day before to deliver it to the next day. After making payment next day they send me a link to pay extra delivery charges. When I call on customer care they talked to me very rudely and disconnect the cal.

Need an immediate action against it. Either deliver the cake or refund the money....

I was ordered cake dated 12/05/2023 paid full payment ever additional payment said by company but cake not delivered, not any coordination, not reply me .
Take immediate action against the company...

I have ordered the cake and no refund received yet...