Indian Railway Catering & Tourism Corporation [IRCTC] — Account deactivated since Feb 2016.

Address:

600073

Dear sir / madam,

My account has been deactivated since[protected] and i have been following up the customer support at the following numbers every week.
[protected],
Mon - sat (10 am - 6 pm)
[protected]

Customer care no.[protected]
Fax no.[protected]
Chennai
Customer care no.[protected]

The standard reply is we have forwarded your request to higher up.

I am really surprised at the way the irctc is responding to my emails, we get only ticket nos but not solution to problem.

I am at loss as to whom should i approach to get my problem resolved.