Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — Ewallet not working, and no reply from irctc

annu100

from delhi, Delhi

Address:	110094
Website:	www.irctc.co.in

Hi team,

I created ewallet on 5th july 2016 so that i can book tatkal ticket easily. But when i try to book tatkal ticket through ewallet on 8th july, i received otp but payment confirmation page was not coming up and my ticket was not generated. Due to which i have to book ticket through net banking and then i again tried to book tatkal ticket on 9th july again same thing happened. So basically my amount of two thousand is in ewallet and i am forced to use net banking. Even i try on 14th normal booking and the result was same. And i have to book tickets through net banking. And when i sent mail to irctc. They are replying otp problem has been resolved and i will receive the password now. What a pathethic service of irctc. My 2000 rs are stuck in ewallet.

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

Jul 20, 2016

Updated by annu100 IRCTC #3661459 is the ticket ID generated at IRCTC end.

my IRCTC id is : anurag6761

Name : Anurag
Mobile no : [protected]