Indian Railway Catering & Tourism Corporation [IRCTC] — Login account suspended

Address:560078
Website:irctc.co.in

Hi Team,

I have seen weird behavior of irctc.co.in after 5 years o[censored]sing irctc account. After I logged in to irctc.co.in, It says "Bookings are not allowed as your account has been suspended." I called to irctc customer care and asked for re-activating my account. they said it have been blocked forever because of fraudulent activity. I am amazed hearing that since I am not sure what fraud activity I have done. Now they said I have to create new account with new mobile number and new email ID. Seriously horrible process that to get the irctc account I have to change my mobile number, that is really worst process ever I have seen.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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