Indian Railway Catering & Tourism Corporation [IRCTC] — Amount deducted but booking not confirmed

Website:Irctc

Dear team
My name is anmol kumar resident from delhi and today i have came to roorkee and now want to book a ticket for lucknow but after effort my money had deducted from my card and booking not conform please check and revert urgently as i have to book a ticket and an amount 1515 had deducted from my hdfc credit card endinf no. *4996 and my booking not conform.

Plz check and help to refund my money.
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Jun 27, 2017
Upam16's response
irctc verification email otp code
Complaint comments 

Comments

Dear sir, my email id mobile number is ms.dnyaneshwarkumbhade24gnail.com and +[protected] respectively, which is already registered with irctc but i, have no Email & mobile verication code/OTP, in the absence of two verication code, i am unable to book train ticket.kindly help me.
I booked ac dormentry in online...19:00 to 07:00 hrs...i had alloted bed no.1...from starting i attacked with BED BUGS...worstly.. Full nigjt i dont have sleep...even bed is not good...opened ...it bad experience..even after vacation i suffured with small Bed bugs in shirt and trouser ...iching badly..please rectify compaint pnr no.[protected]
Dear Customer,

I request you to share your complete issue, card details, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10799
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information