[Resolved]  Indian Railway Catering & Tourism Corporation [IRCTC] — Amount deducted twice while booking ticket

Hi, I had booked train ticket on October 8th 2023
SMVB DNR SPL (03252)PNR: [protected]

23:25 | Smvt Bengaluru (SMVB)14h 15m13:40 | Vijayawada Jn (BZA)Tue, 31 OctWed, 01 Nov

STATUS: BOOKED
Boarding Station: Smvt Bengaluru (SMVB)
3 Adult | 0 Child | Sleeper (SL) | General
Passenger Information
1 Janardhan63 yrs
2 Radha Rani54 yrs | Female
3 Priyanka31 yrs
Booking Details
Transaction
ID[protected]
Ticket TypeE-ticket
Booked On08 Oct 2023 | 12:11PM
Date of Boarding31 Oct 2023 | 11:25PMVikalp StatusNoBooked FromIRCTC WEBSITECharting StatusChart Not PreparedPayment DetailsPayment ModePay using BHIM (Powered by PAYTM ) also accepts UPIConvenience Fee (Incl. of GST)₹ 11.8Ticket Fare:₹ 1665
Total Amount₹ 1677.85
The amount got deducted twice from Gpay transaction [protected]@okhdfc
please look into it ASAP
Was this information helpful?
No (0)
Yes (0)
Oct 15, 2023
Complaint marked as Resolved 
Please ignore the above complaint
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Comments

This issue has been resolved, kindly ignore the above complaint

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10799
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information