Indian Railway Catering & Tourism Corporation [IRCTC] — amount not refunded for waiting list cancellation

Website:

www.irctc.co.in/nget

I booked a ticket for Delhi to Amritsar train scheduled on 10th Oct. 2018. But due to the waiting list, the ticket was canceled. The refund status is also doesn't show anything. I am sending daily emails to [protected]@irctc.co.in but no reply. The details of the booking are as follows:

Refund 1:

Transaction ID: [protected] PNR: [protected]
Train No./Name: 18101 / TATA JAT EXP Transaction Date: 8 Oct 2018
DELHI ( DLI) AMRITSAR JN ( ASR) Refund Status:
Cancellation/Refund ID: [protected] Bank Name: E-Wallet
Booking Amount: 1300.0 Refund Amount: 200.0
Refund Date: 9 Oct 2018

Refund 2:

Transaction ID: [protected] PNR: [protected]
Train No./Name: 18101 / TATA JAT EXP Transaction Date: 11 Oct 2018
DELHI ( DLI) AMRITSAR JN ( ASR) Refund Status:
Cancellation/Refund ID: [protected] Bank Name: E-Wallet
Booking Amount: 1300.0 Refund Amount: 1040.0
Refund Date: 12 Oct 2018