Indian Railway Catering & Tourism Corporation [IRCTC] — at the time of booking they had shown me that the seats are available and still showing but they gave me waiting ticket.
R
Raushanda
from Samastipur, Bihar
Address:
New Delhi, Delhi, 800016
Website:
IRCTC
When i booked ticket through irctc app they showed that 24 vacant/confirm seats are available. But when i made the booking they gave me the waiting seats. I am carrying a liver patient. I cannot go on waiting seats when i cancelled the ticket they have cut down 120 cancelation charge. But this is not my fault they had shown me that seats are available and still showing and still they gave me waiting list ticket.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Jan 24, 2019
Updated by Raushanda See they are still showing that
When seats are not available they always show waiting list but they have not done that this time
Jan 24, 2019
Updated by Raushanda And the message they sent that they are going to return only 620 rupees not 740
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