Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — Can not cancel my ticket as according to rules i can cancel the ticket if train is 3 hours and more delay

Nagaraju Naramsetti

from Bengaluru, Karnataka

Address:	600119
Website:	irctc.co.in

I want to trevel from benaluru city to chennai on december 4, 2016. As i booked sbc-chennai mail (12658) and the train was delay by fifteen hours when i login my irctc account and wants to cancel the ticket, its is not done as chart is prepared.

But according to the rules of irctc if any train was late or delay by more then 3 hours or more then the money should be refunded. But here it is not done so please take care of these kind of situations of the consumers...

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Comments

Vijit Rai

from Mumbai, Maharashtra

Hi All,

Please let me know how and y my account is disabled.

Account is vijit.rai or vijitrai

This is my personal account and not for any booker or something.

Please kindly reactiveate my account and let mw know why was that deactivated initially so that the same mistake wont be repeated.

Regards,
Vijit Rai.