Indian Railway Catering & Tourism Corporation [IRCTC] — cancel ticket not refunded in my a/c

Address:110092
Website:www.irctc.co.in

I have booked two ticket one from anand vihar terminal to muzaffarpur train no.12558 date 18/06/2017, and 2nd from muzaffarpur to anand vihar terminal train no.12557 date 30/06/2017. Due to my personal problem i have cancelled both ticket on 15/10/2017. But i have not recive ticket refund amount yet.
1st ticket details
Pnr no. [protected]
Cancel id. [protected]
Ticket amount. 510
Refund amount. 380

2nd ticket details
Pnr no.[protected]
Cancel id.[protected]
Ticket amount. 510
Refund amount. 390
I request you to please resolve my problem. As soon as posible.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Comments

Sir my 3 transaction 1.my pnr no [protected] 2.[protected] not refund my money this booking 14 Oct and 15 Oct

And my drop payments not refund my transaction id [protected] sir pl.my regards this payments drop in 15 oct

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