Indian Railway Catering & Tourism Corporation [IRCTC] — cancellation fee too high

Address:Kolkata, West Bengal

I, shiladitya goswami recently booked four rail tickets of ₹100 each.
Upon cancellation of those tickets ₹62 were charged (Each) as a cancellation policy.
And remaining ₹38 were returned back to me.
So what is the point of returning 30%of the amount when irctc is nearly taking more than 60©%. We common people can't afford to give 60% as cancellation charge.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Comments

I have cancelled my train ticket. It is showing refunded to bank. Under bank it is showing PAYUMPP. How can I get my money back..

Transaction Id: [protected]

Transaction date: October 3, 2017

Refund Id: [protected]

Amount: 720

Bank: PAYUMPP
Sir
Mera ticket cancel hone ke bad pessa refund nhi hua h or ek ticket mony pay hone ke bad bhi no booked show kar rha h irctc me call lagta hie nhi h ek bar laga bhi to koi received nhi kiya sir aj hie mera train h me kese ytra kru

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