Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — cancelled e-ticket amound not yet refunded

ali2018

from Mumbai, Maharashtra

Website:

www.irctc.co.in

Dear sir,
I have booked e-ticket with irctc which i had cancelled the ticket on 02.05.2018 and the refund amount of rs.1540/- & rs.1020/- was suppose to credited back to my credit card account. Till date i have not received the refund from irctc. I have been communicating with my credit card department they are saying that the refund amount is not send to us by irctc.
I have been contacting irctc thru emails and calls. But till today i have not been received any response from them. Whenever i call on hotline service they are saying that it been resolve and you will received email by evening but nothing is coming.
Please find attached screen shot of my cancel ticket with reference no.
Please help.
Ali

I have not yet received my refund for rs.1540/- & rs.1020/- for which the ticket was cancelled on 02.05.2018. For your reference i have attached ticket cancel transaction screen shot.

+4 photos

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

Jul 09, 2018

Updated by ali2018 Dear Sir,

Till today i have not received my refund from IRCTC. Its almost 3 months i am chasing IRCTC for my refund but no response yet. After raising complaint here almost 17 days ago and i have received your mail saying that u have raised complaint to IRCTC on June 22 and they will revert in few days but till today i have not received any mail from IRCTC regarding the same.
Request you to please look into my complaint and take strict action against IRCTC.
Regards
Ali.

Jul 09, 2018

Updated by ali2018 DEAR SIR,

This regarding the fraud call received from this number [protected] after i updated my complaint above regarding refund. He had ask me my debit card number and other cards details for refunding the above amount to my account which was fraud call.

Kindly look into it.

Regards
Ali.