Indian Railway Catering & Tourism Corporation [IRCTC] — cancelled ticket refund not credited since march

Address:Chennai, Tamil Nadu, 600099

This is to inform you that i have cancelled a train ticket on
12th march 2019 cancellation/refund id : [protected] from
My irctc user id : ramut88
Of booking amount rs.2330, for which i have not received any refund yet.
The refund status in the website shows as refunded on 13th march 2019, but i have not received any amount in my bank account which i have confirmed with my bank officials as well.

Kindly look into the matter and resolve at the earliest as it has already been over 3 months
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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I booked a train ticket in 12658 (Chennai mail) today.
However, it shows "pending from bank end" till now. I have used paytm wallet to pay and payment was successful yesterday only. Status is not still clear, so i can not book another ticket.

I booked a meal which was supposed to be delivered at madgoan station.Dear Athira, Your Order:12283855 is confirmed at MAO on[protected], Train No:12218 Seat No:B3/26 of Amount: Rs 168. Order OTP is 3155.

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