Indian Railway Catering & Tourism Corporation [IRCTC] — change in boarding point was not notified.

Address:Shimoga, Karnataka, 577202
Website:IRCTC

Respected sir/madam,
I had reserved my seat in train number 16581 two months ago with the pnr no.- [protected]. There was no message or notification stating that the starting of the train is changed from sbc (Bangalore city) to ysr (Yeshwantpur). It is highly regrettable that the organisation which has been known for their service has put the passengers at such scenario where in we had to helplessly accept the fate disregard of the fact that we have planned our journey so long before. This made me go through a hell of time as i had to wait for alternative ways to travel till 1:30 am in the night. It is not at all acceptable. And i demand you respectfully that you reimburse the difference in the amount that i paid for the alternative travel arrangement. Please find the uploaded photo which proves my claim.
Best regards,
Prabodh shastry
+1 photos
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Pnr [protected] not refund amount my account
user id rrrr9670
please add my amount or contact me mo [protected]

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