Indian Railway Catering & Tourism Corporation [IRCTC] — cheating of passenger
R
renuka babu t
Address:
Kottayam, Kerala
Website:
www.irctc.co.in
Sir
I have booked a ticket for the kochuvely express on[protected] from kottayam to palakkad. The train was cancelled on the same day by itself. And rescheduled to[protected]. But we don't want to travell that day. Then i went to the railway station and asked how can i get my refund they told me that they are not resposible for the irctc mistake and there is no connection between irctc and the railway. So i file a tdr in my irctc account. But they replied by a msg that cr repudiate. I didnt understant the meaning as a normal passenger. I again mailed to irctc care to inform the situation but they didnt take any action. As a normal pasenger i only know that i bokked a train that was cancelled by itself not my mistake thats why i asking my refund and it is theresponsibility of irctc. So kindly take necessary action to refund my payment.
Thanking you
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