Indian Railway Catering & Tourism Corporation [IRCTC] — Consume excess money for water

Address:

Mumbai City, Maharashtra, 400099

Dear sir, the catering staff of Tapovan express taken axcess amount for water bottle. I paid 20 rs.for 1ltr. Watet bottle. I ask them irtctc price but he talk rudely with me. I request to TC for complaint book but he advised me to report catering manager.when i went to manager he refused for complaint book.and said that next time i will be care full.
But after 2 hr the catering staff consuming 20.rs/1ltr water bottle
Again i came to TC and request for complaint book but he said me that he will send catering manager at me but no one is come at me and receive my complaint neither catering manager nor ticket collector (TC).
Please do the needful.

Thanking you !

My self

PNR:[protected], TRAIN:17618, DOJ:10-04-17, 2S, PAU-CSTM, Dep:10:42,
SHIVRAJ HOLAMBE, D7 49,
Fare:170, SC:0.0+PG+INS