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Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — Customer service agent

Address:New Delhi, Delhi, 110019
Website:irctc

I called to reconfirm my refund charge on wait list tickets. And agent was so rude & ill mannered. He straight away disconnected my call & was talking as not professional. I seems govt. Is recruiting illiterates & rural people.
Give us one simple reason why there should be charge on cancelling wait list ticket one month prior on travel. The way he was trying to convenience me was completely ill logical & language was unprofessional. Tell them, they are not talking to their near & dear ones at homes.
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Customer Service is pathetic & unbearable behavior.
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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