Indian Railway Catering & Tourism Corporation [IRCTC] — default ac

Website:

irctc.co.in

I'm currently travelling (1st july, 2018) in train no. 12504, humsafar express, coach b6, 3ac. It has departed from howrah at 12.40 pm. The air conditioner of this coach is not working properly and it has not been fixed despite several complaints raised to the worker. It's a 28 hours long journey and even more for some other passengers. This kind of inappropriate service does not justify the expenses we have spent for the ticket.
I request for prompt action to the authority.