Indian Railway Catering & Tourism Corporation [IRCTC] — delay in refund

Address:	New Delhi, Delhi, 110001
Website:	www.irctc.co.in

Dear sir/madam
I booked tatkal ticket on 11-nov-2017 as the availability of seat shown by irctc i immediately proceed to book. But i dont know why irctc did that transaction/deduction done in my account without booking my ticket.
Okay i understand its sometime site or server issue
But they have to refund me my money back
When i call to irctc customer care they told me that refund will be given in 3-4 days
Now problem is that i dont have enough balance in acc. To book ticket again.

Please do need full.

Your faithfull
Koteshwar