Indian Railway Catering & Tourism Corporation [IRCTC] — delay of train-tdr filed-no refund yet

I booked two tickets for 3 passengers for travelling on 31.8.2017 from trivandrum to kannur and kozhikkode. The pnr no. Of the same is [protected]&[protected] and the cancellation id is [protected]&[protected]. Since the train was delayed around 17 hours, we filed tdr. But refund of the amount is not made yet. Request to get the same expeditiously
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Have not yet received the refund amount of tickets cancelled on 9th Nov, 2017.
Transaction id- [protected]
Cancellation id- [protected]
Transaction amount- 3010
Refund amount- 2880
Under bank column it is showing as PAYUMPP.
Kindly solve my query as soon as possible.
Sir,
i had my booking ticket through IRCTC, but some reason my booked ticket was canceled.But Not got refund amount of canceled ticket till now against PNR:[protected]
so, kindly request you to please resolved the same.

I tried talk to customer care.

Thanks& Regards,
Shailendra Kumar
[protected]
I'm Gnana prakash booked a ticket in 12864(train) express . And I have got no place to stand in reservation compartments even though I booked my ticket. More over I haven't seen TC In coach.
I have a username as kdbros in irctc a/c i forgot passward of the same kindly recover the same as i have been booked train ticket through makemytrip and they require irctc login and my amount has been debited from my account

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