Indian Railway Catering & Tourism Corporation [IRCTC] — did not get refund money

Address:New Delhi, Delhi, 110017
Website:www.irctc.co.in

On 11 oct i tried to book 2 ticket, i select payment mode and make payment of rs 731.83 but ticket booking was failed and they deducted 731.83 from my account.
I again tried to book the ticket because it was urgent same thing was happen again 731.82 they deducted and transaction was failed.
Third time again i tried again it was happen they deduct rs 731.82 from my account and transaction was failed.
Total amount irctc deducted 2195.47.
In irctc website it is showing that they have refunded my total amount on same day i, e 11 oct and 12 oct.
But today is 16 oct still i did get my money.

Please advise me what should i do.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Comments

My pnr no was [protected] & [protected].train depurture date was 23rd sep & 28 th sep through e-ticket.My amount paid by credit card but after almost 20 days over my refund amounyt not shown in my credit card account.Please do the needful as soon as possible.

Hello sir
I completed my mobile verification, but email verification is pending. I am unable to receive the mails. please send the OTP to my mail([protected]@gmail.com)
My train was cancel by IRCTC but on 23 rd september & 28 th september but still my amount not refunded also in irctc account it shows not refunded and bank name shown as ITZ bank.Today is 23 rd october still now not received my money.PLease solved my problem

arunita123's reply, Oct 26, 2017
Still now not solved my proble i also confirm my mail adress but still now no respond.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10799
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information