Indian Railway Catering & Tourism Corporation [IRCTC] — double payment deduction for single ticket

Address:

New Delhi, Delhi, 110024

Dear sir,

Please note that i the undersigned have inadvertently made a payment two times for my journey from kalka station to new delhi station dated 07.08.2017. The pnr no. Is [protected] and transaction id is [protected]. The payment was made through my sbi debit card. The details are: pos sbirctc at irctc transaction #[protected] and transaction #[protected] made on 30.07.2017 at 15:35 hours. Payment amount is 2801.8 rupees (Made twice). But ticket reserved by me and issued by you is only one. The first transaction said error-transaction could not be completed, but the amount got deducted anyway.

Train name: kalka shatabdi - kalka to new delhi journey date 07.08.2017.

Kindly refund this extra payment of 2801.8 rupees deducted from me, into my bank account. Several mails have been sent to [protected]@irctc.co.in and [protected]@irctc.co.in as well.

With thanks and best regards,
Vikas bhakri