Indian Railway Catering & Tourism Corporation [IRCTC] — drunk on board staff

Address:New Delhi, Delhi, 110091

While travelling back from rudrapur to ndls on 5th nov 2017, train no 12039, coach c6, around 8.40pm the catering officer who was fully drunk / red eyes, came to me and leaning towards me/my seat in an asking manner - : just to check if only i had dinner. Y not checking with other fellow passengers.

My ask here is how safe is to travel via train when the on board staff themselves are fully drunk and talks in a way that should not happen.

How are we keeping a check on this. I am scared now to travel alone in trains when we don't keep a tap on the employees.
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Comments

I had booked 3 tickets on 18 oct 2017...after booking...pnr number did nt come...and money deducted...i thought it would come after some some days..but it did nt come...

I cancelled ticket on 23 Oct 2017 after 7 days (31/10/20117) its showing refunded and bank showing PAYUMPP but still not yet received the amount, My transaction ID and PNR of cancelled ticket is [protected] and [protected] respectively. Please look into the matter.
I travel in Rajdhani Express, all staff including Catering Wala, cleaning wala, bedding wala all ask for tip to each and every passenger...
Bedshits and napkin provided was not clean. Rat 🐀 was running in the train. Overall cleaning was also not up to the mark.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10801
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information