Indian Railway Catering & Tourism Corporation [IRCTC] — excess money charges and fake contact nos given to the site information

I hv cancelled my i ticket and they give me 0 rs.. When i called him on their given numbers all nos were fake i don't know why they are doing this... Now how to contact with irctc complaint number... When ever i called always buisy i have tried minimum 100 of times during 100 times of call the answering machine receives my call for three times and put me hold for 5 minutes after that line cut...
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Comments

I booked 3tickets for December January month ND cancelled my3 tickets still I dint received my refund amount to my account For any clarification pls call me [protected]/[protected]
I travel in amritsar express in 3 rd ac.I put the bag safe below the seat b2/34 at night on 04/03/2018.in the morning when i reached, i see my bag has been damaged by mouse (Cost of bag is rs 4000) and other food items also cuts. What the hell is this the presence of mouse in ac. Please solve my issue as soon as possible.

Prachi_sona92's reply, Mar 8, 2018
sir, resolve this so others will never be disappointed with indian railway. we spend so much hard money for comfortable journey. this kind of response felt us swindler.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10801
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information