Indian Railway Catering & Tourism Corporation [IRCTC] — for refund

Refund on 700rs on pnr no [protected]. I have sent complete bank details for verification.
I have many times mailed to IRCTC then I got 2 answer against mail but problem not solved.
Care said that go to contact in bank .
I have gone to bank bt bank has been denying me against IRCTC problem.
My refund status shows 26 oct 2017.
When have IRCTC sent refund in account
Then why have I received refund. IRCTC ticket I'd
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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