Indian Railway Catering & Tourism Corporation [IRCTC] — harassing women passenger by way of charging penalty

Address:713346
Website:www.irctc.co.in

My mother (Sudha devi agarwal) along with 2 of my relatives (Rekha devi tekriwal & anju agarwal) are traveling from puri to purulia jn (Prr) dated[protected] in purushottam express (Train number -12801) where in they somehow forgot to carry their photo id proof but they have valid tickets in the sms with their respective names. But unfortunately the tt in charge is adamant on charging the penalty & harassing women passengers by way of charging penalty. For the purpose of same, we have also sent their valid id proof through watsapp but still he is not accepting the same.
As a matter of fact, applying the principle of genuineness, the passenger should not be harassed on these grounds especially in case of women.

Please look into it & take immediate action so that we may continue to avail railway services.

Standing with the government initiative of women safety!!

Hope we hear soon from modiji government!!

Regards
Ca abhay agarwal
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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I have booked two tickets but due to transaction failed amount deducted my account but still refund not found, while as per IRCTC refund policy refund due date over, My ticket booking date was

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