Indian Railway Catering & Tourism Corporation [IRCTC] — I am complaining about food service of DBRT Rajdhani Express 12424

Address:

Guwahati Assam

This is to notify and inform the department that, I and my family faced a quite an issue in the catering service as our prepaid food service was not served on time, and when asked, the service guy said that the food was finished but he will serve the tea which was by default in our meal plan. Upon asking again and again he served 3 veg thali with missing items (the plate did not contain all the items that was supposed to be served) whereas we booked 2 non veg thali and 1 veg thali. This is truly not acceptable as we didn't get served even after boarding the train during lunch hours.

Details ahead:
PNR : [protected]
Name : Jugasmita Kashyap
Coach : A2/ seat no 11, 44 and 45
NCB to GHY (14:30 hrs - 19:30 hrs)
Date : 23/10/23
Contact : [protected]