Indian Railway Catering & Tourism Corporation [IRCTC] — I didn't receive any status update till now

I purchased a ticket online from tenkasi to chennai by '12662' podhigai exp on 2nd december, 2018 at around 3.30pm. I used my debit card of axis bank from-where rs. Inr 385.00 is debited debited on[protected]:56:06 (As per sms recieved in my mobile no. [[protected]]). But i found neither any ticket nor any booking history. Ticket not generated but amount deducted
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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