Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — i have tried calling irctc helpline no [protected], but always ends call by saying all are busy

VIRAAT VIPUL

from Coimbatore, Tamil Nadu

Address:	New Delhi, Delhi
Website:	www.irctc.co.in

I tried calling above no 6 times, every time call ended by saying "all our customer care representative are busy assisting other customers, please call after some time". The call ending time were all exactly 3:20 minutes around each time.
Believe me it has been frustrating, i need assistance, but not getting. Last time i also had exact problem. I can clearly get it that there must be some serious cheating. I mean, you can't receive my call because you don't want to. Bad it is, if you don't want us to call you just remove that no from support page. W ewon't get that and so will not call. Better be true than to fake existence.

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Comments

Rituparna Senapati

from Bhubaneshwar, Odisha

My refund has not been credited...but site shows refunded as on 23/01/2018.I have called the customer care;but there was no action.The pictures are attached.
Kindly do the needful as soon as possible.

anukool asthana

from Jaipur, Rajasthan

Hello Sir,
Sir, I forgeted my password and also losted my registered mobile number, so now how can I reset my IRCTC password and login ID is BHDMANOJ and one more thing that I only reset my password by email verification or security question, if it is possible please provide me a helpfull link.

Thank You
Anukool Asthana