Indian Railway Catering & Tourism Corporation [IRCTC] — incorrect description regarding e-wallet | |||
Irctc wallet description on website says:- It saves the payment gateway charges charged by banks and irctc charges rs i10.00 per booked ticket while booking. The time taken for payment is less as there is no need to pay through gateway but it asks for password at the time of payment for booking which takes approximately the same time as payment gateway to confirm payment. It creates problem during tatkal reservation. The refund amount of cancelled tickets is refunded on the next day as described by irctc but customer care says it can take anywhere between 24 hrs to 7 days for refund. Was this information helpful? | |||
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint. | |||
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