Indian Railway Catering & Tourism Corporation [IRCTC] — irctc cancellation of ticket amount not refunded

Hello sir
I have tried to book tatkal tickets on 22-dec-2017. But due to some problems tickets had not confirmed. And next day due to waiting list we have cancelled tickets. The amount for both the tickets are 1160+980
First transaction id is
Trans id-[protected]
Canc id-[protected]
And second transaction i'd is

Trans id-[protected]
Plz refund fast
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Amount has been shown as refunded in irct portal, , bt still not refunded in my bank account, please verify the detail

I am in need to cancel the ticket but the booked ticket is not showing in "Booking History" and also in "Cancel Ticket" Option.

I booked the ticket on 24 Aug, 2017
Date of Journey : 22/12/2017

My PNR number : [protected]

Kindly do the needful to get my amount back.
Respected sir/ madam
I tried to book ticket on 13/12/2017 .Ticket wasn't book and there is deduction in my bank account for ticket of ₹911.I waited for 7days but I didn't received refund. I want refund for my ticket which is not booked.
Transaction I'd:#[protected]
Regards
Shubhangi Khobragade

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