[Resolved] Indian Railway Catering & Tourism Corporation [IRCTC] — irctc refund amount did not received /? transaction id [protected] ticket id:-2312760 | |||||
Dear sir/ mam, I have booked a ticket from mathura to surat in gorakhpur bandra suvida but transaction failed & amount deduct from my bank account. After one week i have following to irctc for our payment refund status than irctc reply to me send mail to [protected]@irctc.co.in and since 21st nov 2018 to till i have send 3-4 mail along with bank statement yet irctc did not refund my payment so need your help for refund amount details mentioned below:- Irctc transaction id [protected], Amount of rs. 4845.0 Date of cancellation of e-ticket/date of failure of e-ticket booking:10-nov-2018 Refund processing date:11-nov-2018 Refund amount:4845.0 Refund reference no:rfnd_bkbuntmb3uoxxm Payment option used : debit card Was this information helpful? | |||||
Dec 26, 2018 Complaint marked as Resolved PNR Number null /IRCTC Transaction ID 100001523231979, an amount of Rs. 4845.0 has been processed as per below details:
Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:10-Nov-2018
Refund processing date:11-Nov-2018
Refund amount:4845.0
Refund reference no:rfnd_BKbUnTMb3UoxXM
But as per banking payment did not refund in bank account
Mail attached
[email protected] Sat, Dec 22, 2018 at 4:19 AM
To: [email protected]
Dear Customer,
We would like to inform you that we have already forwarded your request to concern department.
It may take time so Please cooperate us.
NOTE: Please use email ID registered in your IRCTC profile for communication with IRCTC Customer Care.
Thanks & Regards
Shahrukh Khan
CCE-Email
[email protected]
Ph 0755-3934141/6610661
www.irctc.co.in [#2504102]
________________________________________________________________________________
IRCTC never asks your personal bank account details through
call. If you received any call in this regard, please do not
share your bank related credentials.
________________________________________________________________________________
-----------------------------Original Message-------------------------------
Subject : Re: Fwd: IRCTC Refund amount did not received /?Transaction ID 100001523231979 Ticket Id:-2465506
Date : Dec 22 2018 2:26AM
From : [email protected]
To: [email protected]
Dear team
Payment still not received so please check and confirm...
Regards
Hari Om Rajput
On Tue, Dec 18, 2018, 01:58 Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint. | |||||
1 Comment | |||||
Comments
Registration link for irctc user id through email or sms not received i fill the form yesterday thriugh my lapy i wantad to book irctc tickets without yhe link sent by irctc i wont be able to book tickets
Reply
chbujji's reply, Nov 23, 2018
irctc user id registration link not received to my email or sms
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