Indian Railway Catering & Tourism Corporation [IRCTC] — irctc refund amount is not credited to my account for my cancelled tickets

I've booked the tickets for to and fro, and both got cancelled due to some reasons.
I haven't received the money yet to my account.

Ticket details
1)
Transaction id: [protected]
Pnr: [protected]
Train no./name: 12904 / goldn temple ml
Transaction date: 24 jul 2019
Amritsar jn (Asr) h nizamuddin (Nzm)
Cancellation/refund id: [protected]
Bank name: credit cards/ debit cards / upi (Powered by irctc)
Booking amount: 4350.0
Refund amount: 1610.0

2)
Transaction id: [protected]
Pnr: [protected]
Train no./name: 12904 / goldn temple ml
Transaction date: 25 jul 2019
Amritsar jn (Asr) muzaffarnagar (Moz)
Cancellation/refund id: [protected]
Bank name: credit cards/ debit cards / upi (Powered by irctc)
Booking amount: 1380.0
Refund amount: 1250.0

3)
Transaction id: [protected]
Pnr: [protected]
Train no./name: 12904 / goldn temple ml
Transaction date: 25 jul 2019
Amritsar jn (Asr) h nizamuddin (Nzm)
Cancellation/refund id: [protected]
Bank name: credit cards/ debit cards / upi (Powered by irctc)
Booking amount: 4350.0
Refund amount: 2415.0
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10799
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information