Yesterday evening i was attempting to book a ticket from chennai to kumbakonam. The ticket was not generated. I know i can book 6 tickets per month. This time it is the 7th ticket. So i need to provide aadhar verification.
I did the aadhar verification earlier few weeks back and i got the following result
Your aadhaar xxxx-xxxx-3822 has been verified successfully
So now i entered my aadhar number in the ticket and clicked makepayment
Now i am supposed enter the payment details like credit card number etc. The payment screen was not shown. Instead an error message saying the atleast one passenger should have verified aadhar. I am one of the passenger and my aadhar has been verified already as i said earlier in this post. Since i am denied the ability book a ticket inspite of the fact that i have entered my aadhar and registered also. I keep getting the "re verify" in the master list page again and again no matter how many times i deleted and re entered my correct aadhar number and gave sufficient time in days for the system to update the status as "verified" the system has refused to generate the ticket. If this is an issue from your side please address it as soon as possible since the same issue might be faced by more and more genuine users like me. Best regards, madhavan Was this information helpful? |
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