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Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — Issuance of general class seat irrespective of ticket booked in first class

Address:Mumbai City, Maharashtra, 400069
Website:www.irctc.co.in

We, 2 people were traveling from Mumbai to Surat on 02/02/2016.
We got our ticket booked in BDTS SURAT EXPRESS, 12935 in First Class.
The seats alloted after booking tickets were FC2/25 & FC2/26, but during the journey we were given seats in general coach. The TC on questioning replied that there was only one coach of FIRST CLASS and there was no second coach.
Why do we need to pay for first class when we have to travel in a general coach.

Look into the matter and please refund our money.

The PNR is [protected]
Name of passengers are Mohit Chaudhary & Shashi Chaudhary
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