Indian Railway Catering & Tourism Corporation [IRCTC] — journey reallocated to lower class

Address:

Purulia, West Bengal, 723126

Even when i booked ticket in 3ac and having confirm berth during chart preparation they reallocated my berth to sleeper class. This is not right if i booked for ac berth then you can understand that i need that. Please look asap. Very disappointing with this type of headache given from indian railway and specially from irctc. They are know every tatkal ticket booking is a very tough job from there online service. Why gov call digital india. How india will become digital. If india's most usable traveling ticket booking website is not responding for 2 hours of every day 10 am to 12 am.

If you can do something then please look in to it.

Thanks & regards,
Bablu prasad ram