Indian Railway Catering & Tourism Corporation [IRCTC] — misbehave by irctc telecaller amit kumar

Address:New Delhi, Delhi
Website:www.irctc.co.in

Dear team,
I have called to irctc customer care at 2:48 pm dated 13 aug 2017 regarding not refunding of my cancellation ticket money.
I have spoken to officer there has been 3-4 days completed but the amount not reversed.. I insist that i have urgent money problem kindly take the request regarding the same.
But the officer mr amit kumar clearly says that this your problem not our.

I again says kindly transfer my call to your senior supervisor, but the whole call has been finished and there was no response provided.

Kindly take the necessary action and sensitize him for quality of call.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Aug 13, 2017
Updated by pnkjsngh7
Please do the needful accordingly
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
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    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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