Indian Railway Catering & Tourism Corporation [IRCTC] — Missed Train due to wrong date mentioned in my ticket

Address:	Nellore, Andhra Pradesh, 524002
Website:	www.irctc.co.in

We have booked below mentioned train from Nellore( NLR ) to KrishnaRajaPuram( KJM )

Train : BBS BNC SUP EXP
Train No: 12845
From Station: NLR
To Station: KJM
PNR: [protected]
Booking Date: 30-Aug-2016
Boarding Date: 31-Oct-2016.

The SMS we received and the "print ticket" option in irctc has shown the scheduled departure is on 31-Oct-2016. But it did not show the time of departure. So, we have no clue about the train arrival and departure timings.

since the date of journey is on 31-Oct-2016, I have checked the "Find Train schedule" option in IRCTC under "enquiry" tab. The schedule showed that the train will arrive Nellore( NLR ) station at 23:52 and departures at 23:53.

so, with the information that I have, it is more obvious that the train will arrive at 23:52 on 31-Oct-2016. Hence, we reached NLR station on the 31-Oct-2016 and we came to know that the station has left NLR on 30-Oct-2016.

Since the information provided for us from IRCTC is not correct. I am requesting IRCTC team to kindly revert back the amount that we have paid.

I have attached the ticket with this complaint.

Thank you & have a great day.