Indian Railway Catering & Tourism Corporation [IRCTC] — money deducted from bank account but not credited on uts app r wallet

Address:Munger, Bihar, 721301

Sir,
I used upi transaction through paytm for recharging r wallet o[censored]ts mobile app (Under irctc) on 25th november 2018. But at first and second attempt money is not credited to my r wallet. Later bank statement shows money debited twice 100x2 rs.200. Money debited from bank account twice but it is not credited in r wallet for two transaction. Uts app registed mobile number [[protected]].
Kindly do the needful.
Thanking you.
Yours faithfully

Sourav ghosh
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Nov 27, 2018
Updated by sourav_kgp
Thank you. Amount Rs 200 has been added R wallet.
Complaint comments 

Comments

Respected Sir,

I tried to book 2 tickets through IRCTC app.. but unfortunately booking failed because of ticket shortage but money debited from my bank account.Please refund my cash..
Transaction ID: [protected]

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