Indian Railway Catering & Tourism Corporation [IRCTC] — money not refunded

My ticket on irctc official website has been cancelled and the status shows the money has been refunded but has not been credited to my account through which the ticket was booked. The refundable amount was supposed to be ₹1830.00
Transaction id. [protected]
Transaction date. 21 nov, 2017
Cancellation id. [protected]
Refunded date. 23 nov, 2017
The above mentioned date and id is as per shown on my irctc account.
Kindly acknowledge as soon as possible.
Thank you
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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