Indian Railway Catering & Tourism Corporation [IRCTC] — money not returned

Used google tez to references :-

Date :- 17 nov 2018; 11:14 am
Google transaction id: cicagkdco6hrtw
Upi transaction id:[protected]
Amount: 440.49

The transaction was successful from my end but no ticket was booked. Not a problem but my money has not been auto refunded.

The irctc id is puran198
It was used to configure the ticket and when payment was done through my upi it got successful but no ticket issued.

Please provide a speedy resolution.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Nov 27, 2018
Updated by 2097Ravi
There was no status o[censored]nsuccessful ticket either in my IRCTC APP but however this money is deducted as shown in the picture evidence. Please help me out.
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