Submit a Complaint
Railways
Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — no refund on cancellation of ticket against schedule delay of train

My pnr no : [protected] transaction n nov o : [protected].
Confirmed ticket from umb to rk dated 8 nov 2017.

First of website is slow to perform any operation, and rest server error make it more clumsy.

My train was 3 + hours late from schedule departure and when i cancel the ticket. My refund was zero. Even there is no button or link of tdr filing on same page. Why i suffer financial loss due to lack of website feature.

Why tdr file link on same page of booking history to perform action? Why there was no option to file tdr on wrongly canceled ticket?

There was no help on website, there was no faq. Why?

I should get my refund. Why there was no option?

Thanks
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 
4 Comments

Related Indian Railway Catering & Tourism Corporation [IRCTC] reviews

[Resolved]Irctc - Pathetic website & customer support system91[Resolved]Irctc - Non-Refund of e-ticket fare8[Resolved]Irctc - I Tickets Not Delivered13[Resolved]Irctc - Refund of Failed Transactions not processed- No Response from IRCTC8[Resolved]Irctc - No Refund of cancelled ticket3
View all 10801 Indian Railway Catering & Tourism Corporation [IRCTC] Reviews

Comments

Sir I have done a ticket through internet but on this ticket Name has wrong by mistake...it means doesn't match with adhar card.
My Pnr no is [protected]..
Sir reply me fast ...in ticket Nam would be Mohan Lal but by mistake it has written Mohan Sharma...
Reply
Although passengers has not travelled, I have received mail for my filed TDR that it is rejected as passengers has travelled as per the chart.

PNR of TDR filed ticket: [protected]
Reply
Name keshav kumar date of birth 6 janwari 1997 mobile number [protected] gimal I'd [protected]@gimal.com user ID Dipikapan
Reply
A ticket was cancelled on 20th august worth rupees 1780.0
I haven't received the refund yet..
PNR : [protected]
Cancellation ID : [protected]
Consider this matter as soon as possible...
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10801
    Pending
    0
    Resolved
    1834
    View all 10801 Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information