Indian Railway Catering & Tourism Corporation [IRCTC] — non-availability of tc to resolve passenger problems

Address:Mysore, Karnataka, 570001
Website:Not Applicable

Date: 22 july, 2018
Time: between 7:00 pm and 8:30 pm
Train: 16592 (Hampi express)
Journey: from mysuru to bengaluru
Pnr: [protected]

I had reserved a sleeper class ticket for myself. A co-passenger forcefully occupied my reserved seat and did not oblige. I could not find a tc to report my complaint and resolve the issue. This has been very common. Please ensure that the tc walks through all the compartments at-least few times during the course of journey, so that the passengers feel safe against these atrocities.
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10799
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information