Indian Railway Catering & Tourism Corporation [IRCTC] — non confirmed ticket refund not received

Address:

501203

With reference to above i have book some tickets through following irctc ids.

1) asbabu04 - care @irctc ticket id:2371865 date :26.11.2018

Txn date description debit irctc user id
19-oct-18 by debit card-othpg[protected]irctc bangalore — 770.98 asbabu04
19-oct-18 by debit card-othpg[protected]irctc bangalore — 770.98 asbabu04
20-oct-18 by debit card-othpg[protected]irctc bangalore — 1, 775.49 asbabu04

2) santhi04k - care @irctc ticket id:2275152 date :27.11.2018

Txn date description debit irctc user id
19-oct-18 by debit card-othpg[protected]irctc bangalore — 2, 010.98 santhi04k
20-oct-18 by debit card-othpg[protected]irctc bangalore — 1, 295.49 santhi04k
20-oct-18 by debit card-othpg[protected]irctc bangalore — 870.98 santhi04k

I have forwarded all related bank statement to irctc still no response/resolution received.